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  • 7926: I have two IPAF licences can I have them both on the app?

    Yes, ePAL allows you to display multiple IPAF issued licences and qualifications.

  • 7927: What devices can run the ePAL app?

    ePAL requires a smartphone running Apple’s iOS or Google’s Android operating system (that can access Google Play).

    It is available on the latest two major Apple iOS versions. The minimum operating system for Android, is version 6 (Marshmallow).

  • 7928: My ePAL app is not working and I need to get on site.

    If the ePAL app is not working, please try to log out and log in again, or remove and reinstall the app.

    If you are still having problems please raise a support ticket at www.ipaf.org/support or email support@ipaf-pal.org.

    All IPAF licences can be verified at www.ipaf.org/checkpal

  • 7929: I shared my PAL Card but they didn’t get it.

    The sharing of the PAL Card is done over your communication apps (email, iMessage, WhatsApp etc). Please double check to see if the message was sent. You will need data enabled to send the PAL Card and certificates.

    All IPAF licences can be verified at www.ipaf.org/checkpal

  • 7930: My digital PAL Card doesn't unlock my MEWP.

    Due to mobile phone manufacturer's restrictions, ePAL cannot behave like a Smart PAL Card and unlock an RFID access control enabled MEWP.

    If you require a PAL Card for machine access control, this can be requested at the time of training. If you require a physical PAL Card after completing your IPAF training and receiving your digital licence, you will need to contact the training centre that trained you to order a physical PAL Card. The training centre will charge a fee for a physical PAL Card.

    To find the training centre contact details, open the ePAL app and go to the ‘Training’ section.

  • 7931: My licence is coming up for renewal how do I contact the training centre?

    ePAL will notify you of any licences that are due to expire. The training centre that originally trained you will be listed in the ePAL app under 'Training' or use the IPAF website to find a training centre near you.

  • 7932: Where did I do my training?

    ePAL displays the training centre that provided your training for that licence or qualification. If you complete additional training categories and these are added to an existing licence, it will show the most recent training centre.

  • 7933: I no longer have access to my email address or mobile phone number that I used to sign up for an IPAF ID. What do I do?

    Please raise a support ticket through ePAL under the ‘More’ section, at www.ipaf.org/support or email support@ipaf-pal.org.

  • 7934: How do I get help with the ePAL app?

    If you need help with the ePAL app or digital licences in general, please raise a support ticket through ePAL under the ‘More’ section, at www.ipaf.org/support or email support@ipaf-pal.org.

  • Credit Management & Top Service Ltd

  • Andy Access

    Andy Access: MEWP Ground Rescue

    Is the Nominated Ground Rescue Person familiarised? Not all MEWPs are the same. Make sure you understand, learn and practice the ground controls and emergency lowering procedure.

    Added 9 Jun 2021
    Last updated 5 Nov 2024

    Resource also available in:

  • Toolbox Talk

    MEWP Rescue Procedures Toolbox Talk

    Why do you need rescue procedures? A robust, documented rescue procedure is required to lower the Mobile Elevating Work Platform (MEWP) platform occupants in case of a malfunction or emergency. Any delay in rescuing the MEWP platform occupants may be the difference between life and death.

    Added 9 Jun 2021
    Last updated

    Resource also available in:

  • News

    Roger Wickens’ family receives his Lifetime Achievement IAPA

    The family of Roger Wickens, this year’s posthumous recipient of the Lifetime Achievement International Award for Powered Access, has been presented with a commemorative glass trophy following the virtual IAPAs ceremony earlier this year.

  • News

    New Toolbox Talk and poster on ground rescue persons

    The latest addition to the Andy Access poster and Toolbox Talk series focuses on Nominated Ground Rescue Persons and the importance of their being familiar with
    the MEWP’s auxiliary/emergency lowering systems and the rescue plan that is in place.

  • News

    Industry winners celebrated in first-ever digital IAPAs

    More than 900 industry professionals from no fewer than 66 different countries around the world joined the first-ever digital edition of the International Awards for Powered Access (IAPAs), with prize-winners announced during the IPAF Summit, originally planned for London in April 2020, but postponed and then moved online owing to the ongoing Coronavirus pandemic.

  • News

    Sustainability key to building back from pandemic, Digital Summit hears

    Sustainability, digitisation and adopting exciting new technologies are all key to building back better from the coronavirus pandemic, according to presenters at this year’s IPAF Summit, hosted for the first time as a virtual event owing to the global health crisis.

  • Presentations & Webinars

    IPAF Webinar: IPAF Safe Loading & Unloading Course

    This webinar (broadcast on 20 January 2021) examined data from the IPAF accident reporting portal specifically in relation to loading and unloading. Viewers learned how this data informs the content of IPAF’s recently updated Safe Loading & Unloading course to address known hazards and how to prevent them.

    Added 26 Jan 2021
    Last updated

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  • This resource is for members only.
    Please login or consider becoming an IPAF member.

    Workplace

    Financial Advice on Behalf of Top Service

    Financial advice & articles published on behalf of Top Service, a credit control company. These articles are exclusive to IPAF Members.

    Added 1 Sep 2021
    Last updated

    Resource also available in:

  • This resource is for members only.
    Please login or consider becoming an IPAF member.

    Publication

    IPAF Accident Reporting Portal - Members' Dashboard

    This interactive dashboard for IPAF members allows access to an anonymised and limited set of data, all gathered through IPAF's worldwide accident reporting project www.ipafaccidentreporting.org and approved for release by the IPAF Accident Working Group.

    Added 1 Feb 2021
    Last updated

    Resource also available in:

  • News

    Registration opens for first ever virtual IPAF Summit & IAPAs

    Booking is now open for this year’s IPAF Summit, which will be hosted for the first time ever as a global virtual event in conjunction with a digital prize-giving ceremony for the International Awards for Powered Access (IAPAs) on 18 March 2021.

  • IPAF Council Meeting

    IPAF Annual General Meeting (AGM)

    IPAF.org Logo

    Join us for our 37th Annual General Meeting. Open to IPAF Members only.

    17 March 2021, 16:30 -17:30 (GMT)
    Online

  • Presentations & Webinars

    IPAF Webinar: How to Create a MEWP Safe-Use Plan

    This webinar (broadcast on 10 February 2021) looks at the role of a MEWP Safe Use Plan in the prevention of accidents involving MEWPs.

    Added 15 Feb 2021
    Last updated

    Resource also available in:

  • 7744: What is ePAL?

    ePAL is the name of IPAF's new mobile phone app through which the PAL Card, and many other operator-focused features, can be accessed. View more information at www.ipaf.org/ePAL

  • 7746: Is ePAL available for existing PAL Card holders?

    Yes, ePAL will be available to both new & existing PAL Card holders in the UK and Ireland when it is launched. View more information at www.ipaf.org/ePAL

  • News

    Formal Notice: 37th IPAF Annual General Meeting

    This notice is to formally advise members that the next Annual General Meeting of the International Powered Access Federation will take place at 16:30 (UK) on March 17 2021 via virtual attendance.

  • News

    First wave of MEWP technician apprentices celebrated

    The first wave of apprentices on a new route to certifying specialist MEWP technicians have been celebrated by representatives of IPAF as they embarked on their studies at North Warwickshire & South Leicestershire College.